Privacy Policy - Omidevatan

1. Introduction

At omidevatan.com, we are committed to protecting your personal privacy and upholding the highest standards of data protection. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access and interact with our website. As part of our dedication to transparency, legal compliance, and user trust, we adhere to the requirements and principles of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Scope of the Policy and Role of Data Controller

This Privacy Policy applies to all visitors, registered users, and customers who interact with or access any part of omidevatan.com. The data controller responsible for processing personal information as described in this policy is Omidevatan, which can be reached at [email protected]. This policy covers all data collected or processed via the website, including through contact forms, account registration, customer service interactions, or site navigation.

3. Categories of Data We Process

We process a variety of personal data, depending on how you interact with our website:

3.1. Usage Data
This includes information about how you use omidevatan.com, such as IP addresses, browser types, language settings, date/time stamps, pages viewed, referring URLs, and session duration.

3.2. Account Data
If you create an account or provide personal details, we may process your full name, billing or shipping address, email address, password, and telephone number.

3.3. Profile Data
We may collect and process data regarding your preferences, interests, purchase history, and behavioral data including how you interact with content or offers on our website.

3.4. Communication Data
When you contact our support team or correspond via email or contact forms, we collect your message content, contact information, and any relevant metadata like support ticket history.

3.5. Technical Data
This includes device-specific information such as device model, operating system, browser plugin types, screen resolution, and mobile network data.

3.6. Transaction Data
Includes records of products or services purchased through omidevatan.com, billing details, delivery tracking information, and payment authorization data.

3.7. Preference Data
Information you provide in relation to marketing preferences, newsletter opt-ins, and specific interests or consents you may have given regarding particular product categories or services.

4. Legal Bases for Processing

We rely on the following lawful bases under GDPR and corresponding principles under CCPA for processing your personal data:

– Performance of a contract: For processing necessary to fulfill obligations under any agreements you enter into with us, such as purchases or service subscriptions.
– Legal obligation: When necessary to comply with legal requirements.
– Legitimate interests: For purposes such as improving our services, ensuring network and information security, fraud prevention, and customer communication—without overriding your privacy rights.
– Consent: Where you have explicitly consented to the processing of personal data for one or more specific purposes, such as marketing or storing cookies.

5. Your Data Protection Rights

Subject to applicable law, you have the following rights regarding your personal data:

– Right of Access – To request access to your personal data and obtain information about how it is processed.
– Right to Rectification – To request correction of inaccurate or incomplete personal information.
– Right to Erasure – To request the deletion of personal data, subject to legal or contractual obligations.
– Right to Restriction – To request limiting the processing of your personal data in specific circumstances.
– Right to Data Portability – To obtain and reuse your personal data across different services in a structured, machine-readable format.
– Right to Object – Under certain conditions, to object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We use a multi-layered approach to protect your data by implementing industry-standard security measures, including:

– Transport Layer Security (TLS) encryption for data in transit
– Role-based access controls ensuring that only authorized personnel can access sensitive information
– Regular security audits and monitoring
– Secure server and hosting environments
– Routine backups and disaster recovery protocols
– Employee privacy training and confidentiality agreements

While we take all reasonable steps to secure your data, please understand that no method of transmission over the Internet is completely secure.

7. International Transfers

Some of your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure that such transfers are protected by appropriate safeguards, including:

– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules
– Agreements with service providers that include adequate data protection clauses

All international transfers are made in compliance with laws applicable to the jurisdictions in which we operate.

8. Data Retention

We retain personal information only for as long as is necessary for the purposes described in this policy and in accordance with regulatory obligations. Typical retention periods include:

– Account and Profile Data: Retained for as long as the account is active and for up to 24 months post-deletion, unless legally required otherwise.
– Transaction Data: Retained for a minimum of seven years for tax and legal compliance.
– Communication and Support Data: Retained for 3 years following the last interaction.
– Cookie Data: Retention varies based on type; see cookie section for details.
Upon expiration of the retention period, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies on omidevatan.com to enhance functionality, analyze traffic, and personalize content and advertisements. Cookies we deploy fall into these categories:

– Essential Cookies: Required for the website to function properly and cannot be disabled.
– Functional Cookies: Enhance user experience by storing preferences and language choices.
– Analytics Cookies: Help us understand user behavior to improve website performance.
– Performance Cookies: Measure and improve responsiveness, load times, and errors.

For a complete list of cookies and their purposes, refer to our detailed Cookie Declaration available on the website.

10. Cookie Management and Regulatory Compliance

We provide a cookie consent banner upon your first visit to omidevatan.com, as required under GDPR and CCPA. You can manage your preferences at any time via the “Cookie Settings” link in the footer.

Under the CCPA, California residents have the right to:

– Know what personal information we collect
– Opt out of the sale of personal information (Note: We do not sell user data.)
– Request deletion of their information

For any requests under the CCPA, please email [email protected].

11. Children’s Data

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected without verified parental consent, we will take steps to delete it. If you believe a child has provided us with information, please contact us promptly at [email protected].

12. Policy Updates and Notifications

We reserve the right to amend or update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Material changes will be communicated through the website or by direct communication when appropriate. You are encouraged to periodically review this Privacy Policy to remain informed.

13. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://omidevatan.com

We are committed to full compliance with all applicable data protection laws and privacy standards. Your trust is important to us. Please do not hesitate to contact us with any concerns regarding your personal data or this Privacy Policy.